We are unable to offer a direct exchange but of course, you can return an unwanted item and reorder a different product.
To set up a return, head over to our returns page for more information. Please note that we don't have a free returns service.
Articles in this section
- How can I get a discount code?
- Where do I find my order number?
- My product/order has arrived damaged
- Do you offer Finance?
- What is your exchange policy?
- Where do I add a discount code?
- Can I share my basket with my builder or plumber?
- How do I add items to my order?
- How can I view a previous order?
- Can I get a VAT invoice for my order?