Deliveries are placed on hold when an initial delivery is attempted but missed. Your delivery will remain on hold until a re-delivery fee is paid; this can be actioned by speaking to one of our live chat representatives. Click 'get in touch' and have your order number and delivery address on hand.
Articles in this section
- Where is my order?
- Do I need to be home for my delivery?
- Can I return my order after 30 days?
- Will the driver call me before delivery?
- Why is my delivery on hold?
- I've received a damaged item, can you help?
- Do you offer free returns?
- How long should I wait for my returned item to be refunded?
- How can I recycle my delivery pallet?
- Do you recycle old toilets?