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  1. Victorian Plumbing
  2. General
  3. Delivery Information

Articles in this section

  • Where is my order?
  • Do I need to be home for my delivery?
  • Can I return my order after 30 days?
  • Will the driver call me before delivery?
  • Why is my delivery on hold?
  • I've received a damaged item, can you help?
  • Do you offer free returns?
  • How long should I wait for my returned item to be refunded?
  • How can I recycle my delivery pallet?
  • Do you recycle old toilets?
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Will you deliver to the back door of my house

For our standard pallet service, goods are delivered kerbside, on a pallet.

For smaller deliveries where a courier service is used, the third-party couriers will normally deliver to the front door.

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Related articles

  • Do you take the goods inside the house?
  • Do I need to be home for my delivery?
  • Do your toilets come with a guarantee?
  • Can you leave my item with a neighbour?

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