We deliver most larger orders on a pallet to protect your items throughout the shipping process. In many orders, delicate materials such as ceramics for basins and toilets, as well as glass shower items, need to be safely transported from our dispatch centre. Pallets offer a great value, safe way of doing this.
The pallet is left behind on our standard economy delivery service. This is stated within the delivery terms before placing your order. Click here to re-visit the delivery terms, alongside the below snippet of where this is advised:
